Protean Consulting LLC
Protean Consulting LLC
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Representative Services

Law Firm Consulting

Strategic planning

  • Building firm-wide consensus around strategic planning initiatives
  • Helping define or refine the firm's strategic goals, objectives, and values, and capturing the firm's differentiating "secret sauce"
  • Working with firm decision-makers on implementing firm strategy 

Profitability

  • Evaluating financial performance (firm-wide, departments/teams, individuals) and identifying opportunities for potential improvement
  • Developing performance metrics to improve profitability, including focus on write-downs, slow pays, and high-overhead practices
  • Ensuring financial reports align with the firm's goals and clearly provide feedback to drive desired actions
  • Building discipline around measuring ROI on investment of firm investments

Mergers and acquisitions

  • Independent analysis of M&A opportunities, including financial and cultural "fit"
  • Helping identify potential synergies and cost savings of potential  transactions
  • Creative problem solving to find "win-win" solutions to overcoming challenges in M&A deals  
  • Developing and implementing successful integration programs for the combined firm (too often overlooked as an afterthought!)

Compensation system reform

  • Reviewing compensation systems for alignment with firm strategy
  • Quantitative approach to minimize the "popularity contest" and focus on compensating and retaining the firm's talent fairly, with emphasis on retention and growth of he firm's most productive
  • Helping management address historical anomalies in compensation as an independent voice of reason 
  • Ensuring competitiveness of compensation system within a market ecosystem of lawyer "free agents" 

Organizational structure

  • Ensuring firm structures (departments, teams, etc.) are built to best serve client needs 
  • Focusing on structure that allows for efficient delegation of responsibilities to better leverage firm leaders and resources
  • Developing a culture of shared ownership of and accountability to the firm
  • Evaluating operations for efficiency enhancements, including through improved use of technology and skills training

Hiring and retention

  • Proactively working with leadership to identify future growth needs and opportunities
  • Building structure around recruitment efforts to achieve more focused results on a quicker timetable
  • Helping management resist "opportunistic" hires that do not advance the firm's strategic goals
  • Developing programs to retain and grow the firm's top performers into the next generation of firm leaders


Business development coaching

Client-centric mentality

  • Building client-centric culture into the firm's DNA to promote loyal client base and steady stream of referrals
  • Developing programs to identify and acknowledge client service successes and opportunities for improvement 
  • Focusing on consistent responsiveness and exceeding client expectations

Business development

  • Mentoring lawyers to better understand the business generation aspect of law practice as key driver for success
  • Tailoring custom business development plans to fit different personality types and skillsets
  • Helping lawyers build strong business development habits 
  • Focusing on new client development in addition to maintaining relationships with existing clients and referral sources
  • Promoting practice expertise as a key driver of client value and profitability


Leadership mentoring

Leadership coaching

  • Helping assess leadership strengths and potential blind spots
  • Developing action plans for growth
  • Assisting leaders in developing their own authentic voice
  • Demystifying delegation
  • Maintaining focus on strategic priorities rather than daily brush fires
  • Identifying and overcoming possible bias in decision making 
  • Providing an independent sounding board for new initiatives
  • Helping leaders identify their highest and best use and learning to say "no"

Next-generation leaders

  • Creating early leadership opportunities for top talent to promote retention and investment in the firm's future
  • Identifying hidden talents of would-be leaders who have never had the chance
  • Helping evaluate leadership gaps and problem-solving for firm continuity

We have experience with pretty much every aspect of law firm management, whether strategic, tactical, or operational. If you have other needs, please inquire.

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Protean Consulting LLC

206.550.8744 / steve@protean.consulting

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