Building firm-wide consensus around strategic planning initiatives
Helping define or refine the firm's strategic goals, objectives, and values, and capturing the firm's differentiating "secret sauce"
Working with firm decision-makers on implementing firm strategy
Profitability
Evaluating financial performance (firm-wide, departments/teams, individuals) and identifying opportunities for potential improvement
Developing performance metrics to improve profitability, including focus on write-downs, slow pays, and high-overhead practices
Ensuring financial reports align with the firm's goals and clearly provide feedback to drive desired actions
Building discipline around measuring ROI on investment of firm investments
Mergers and acquisitions
Independent analysis of M&A opportunities, including financial and cultural "fit"
Helping identify potential synergies and cost savings of potential transactions
Creative problem solving to find "win-win" solutions to overcoming challenges in M&A deals
Developing and implementing successful integration programs for the combined firm (too often overlooked as an afterthought!)
Compensation system reform
Reviewing compensation systems for alignment with firm strategy
Quantitative approach to minimize the "popularity contest" and focus on compensating and retaining the firm's talent fairly, with emphasis on retention and growth of he firm's most productive
Helping management address historical anomalies in compensation as an independent voice of reason
Ensuring competitiveness of compensation system within a market ecosystem of lawyer "free agents"
Organizational structure
Ensuring firm structures (departments, teams, etc.) are built to best serve client needs
Focusing on structure that allows for efficient delegation of responsibilities to better leverage firm leaders and resources
Developing a culture of shared ownership of and accountability to the firm
Evaluating operations for efficiency enhancements, including through improved use of technology and skills training
Hiring and retention
Proactively working with leadership to identify future growth needs and opportunities
Building structure around recruitment efforts to achieve more focused results on a quicker timetable
Helping management resist "opportunistic" hires that do not advance the firm's strategic goals
Developing programs to retain and grow the firm's top performers into the next generation of firm leaders
Business development coaching
Client-centric mentality
Building client-centric culture into the firm's DNA to promote loyal client base and steady stream of referrals
Developing programs to identify and acknowledge client service successes and opportunities for improvement
Focusing on consistent responsiveness and exceeding client expectations
Business development
Mentoring lawyers to better understand the business generation aspect of law practice as key driver for success
Tailoring custom business development plans to fit different personality types and skillsets
Helping lawyers build strong business development habits
Focusing on new client development in addition to maintaining relationships with existing clients and referral sources
Promoting practice expertise as a key driver of client value and profitability
Leadership mentoring
Leadership coaching
Helping assess leadership strengths and potential blind spots
Developing action plans for growth
Assisting leaders in developing their own authentic voice
Demystifying delegation
Maintaining focus on strategic priorities rather than daily brush fires
Identifying and overcoming possible bias in decision making
Providing an independent sounding board for new initiatives
Helping leaders identify their highest and best use and learning to say "no"
Next-generation leaders
Creating early leadership opportunities for top talent to promote retention and investment in the firm's future
Identifying hidden talents of would-be leaders who have never had the chance
Helping evaluate leadership gaps and problem-solving for firm continuity
We have experience with pretty much every aspect of law firm management, whether strategic, tactical, or operational. If you have other needs, please inquire.
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